Premium cleaning services for all occasions

We will need your name, address, email address and contact telephone number.  We’ll also need to know the size of the property and will also ask you some questions to help us fully understand your needs.  This is usually all achieved through the enquiry/registration form on the website. Once we have some basic details about your property and required services, we will send you a quote by email.

If your cleaners arrive and find the requirements are very different to those described they may not go ahead with the job. Instead, the price may need to be adjusted.  You would normally be advised of any change before they started cleaning the property.  It is very unusual for this to happen as most people do describe their property and requirements fairly.

The price depends on your requirements.  You can book cleaners on an hourly rate.  Alternatively, a set price can be agreed based on the size of property and your specific needs.

There is minimum charge of £40 that we must apply to even small jobs.  This is because all jobs involve travelling and incur back-office expenses.

 We will send you a booking confirmation. We will also let you know whether a deposit is needed. We will then include a link to our secure on-line payment platform.  If you want to go ahead and book you will need to follow the link and pay the deposit.  The balance will be collected from the same account on the day of the clean or shortly after the cleaning has been completed. 

  We can sometimes help at short notice but booking in advance will help ensure you get the date and time of day you prefer. 

 If you aren’t happy with the service you receive from your cleaner/s then please let them know. Cleaners don’t want to have unhappy customers. It’s important to report any concerns as soon as possible, ideally at the time of the cleaning visit so any issues can be dealt with. If this doesn’t work you can let us know and we do our best to help.